Frequently Asked Questions

Heartbreak Melts Halal?

We do not use any alcohol or animal products in our ice cream and waffles.

We are not Halal-certified but we are Halal-friendly.

Can I bring Pets?

We pets in our outdoor seating area.

Such as Dogs, Cats, Birds and Elephants.

Unfortunately, pets are not allowed inside the café due to licensing regulations.

Vegan? What about gluten?

Our oat milk ice creams are low-gluten, but not gluten-free.

According to Oatside, it has less than 70 ppm (parts per million.)

For people with celiac disease, it is recommended to only consume oats labelled gluten-free and rigorously tested to contain less than 20 parts per million (ppm) of gluten. Please consult a healthcare professional before making any lifestyle changes.

Are there nuts in your ice creams?

Some flavours do contain nuts, please refer to product pages for details.